An integrative approach to project management in a small team developing a complex product

This paper describes an approach to the management of a complex product/system development built around an interpretation of an ISO 9000 quality management system. One factor in making this choice was the orientation of the team towards excellence; others were the structure provided and the compatibility of the embodied plan-do-check-act cycle with the iterative developmental nature of the project. Some comparison is made with agile management ideas, and some knowledge management aspects of the project are discussed. It is noted that in this environment both people and structures are important, with traditional task management practices making a lesser contribution.