Title :
Based rental service with two-classes of customers
Author :
Dumrongsiri, A. ; Jain, A. ; Moinzadeh, K.
Author_Institution :
Sch. of Manage. Technol., Thammasat Univ., Pathumtani, Thailand
Abstract :
The paper offers a model and analysis of the rental process at a subscription-based business like Netflix. We analyze a priority scheduling scheme, currently in use, that gives priority to light renters over heavy renters and show that, in some situations, it may be more profitable for the firm to give priority to heavy renters. The optimal initial inventory decision is found for a simplified case. Extensions are briefly discussed.
Keywords :
customer services; inventory management; profitability; rental; scheduling; service industries; Netflix; inventory model; profitability; subscription-based rental service; Advertising; Asia; DVD; Delay; Hardware; Inventory management; Job shop scheduling; Motion pictures; Technology management; Toy industry; Netflix; inventory; rental business; two classes of customers;
Conference_Titel :
Industrial Engineering and Engineering Management, 2008. IEEM 2008. IEEE International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4244-2629-4
Electronic_ISBN :
978-1-4244-2630-0
DOI :
10.1109/IEEM.2008.4738031
