Title :
Research on Outsourcing Risk Evaluation and Control
Author :
Hongbo, Xu ; Xiaoguo, Jiang
Author_Institution :
Bus. Sch., Hohai Univ., Nanjing, China
Abstract :
On the basis of analyzing the outsourcing risk events, which are the loss of competitiveness, decreasing of service quality, cost of underlying transition and management, cost increasing from contract revision, lawsuits from disputes and conflicts, obstacles of communication and feedback, “lock-in” from outsourcing vendor etc., the paper has a study on quantitative evaluation to outsourcing risk by the method of risk matrix. The outsourcing risk is divided into 4 grades, they are perfect outsourcing grade, feasible outsourcing grade, considerable outsourcing grade and unsuitable outsourcing grade. Then the paper does application analysis, which confirms the risk matrix is an operable and effective method for evaluating outsourcing risk of enterprise. Finally, the paper puts forward key strategies on how to control the risks.
Keywords :
matrix algebra; outsourcing; risk management; competitiveness; considerable outsourcing grade; feasible outsourcing grade; perfect outsourcing grade; risk control; risk evaluation; risk matrix; service quality; unsuitable outsourcing grade; control strategies; outsourcing risk; quantitative evaluation; risk matrix;
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering (ICIII), 2010 International Conference on
Conference_Location :
Kunming
Print_ISBN :
978-1-4244-8829-2
DOI :
10.1109/ICIII.2010.416