Title :
Hybrid management model combining Process Management and Project Management in local administration
Author :
Monterrey, M. ; de la Fuente, D.
Author_Institution :
Super. Polytech. Sch. of Eng., Univ. of Oviedo, Gijon, Spain
Abstract :
An organization such as a Local Economy and Employment Promotion Agency (LEEPA) needs a proper management system enabling tangible results to be obtained. Even so, it has made great progress in the implementation of continuous quality techniques by using inadequate management models due to its complex structure and status as a public entity. Thus it has a high number of indicators which only cause greater difficulties when it comes to establishing conclusions, and management is oriented towards processes when the usual working method is project management. In this paper, the main features of a series of models have been described and their application to the LEEPA has been analyzed by seeking the deficiencies and proposing or designing improvements. The final aim has been achieved by the definition and use of the so-called Single Employability Indicator; a single parameter from which to obtain conclusions concerning the financing of the whole Organization. The drafting of a new Process Map in accordance with the LEEPA¿s activity has made integration of the models studied necessary by obtaining a hybrid model of Process Management and Project Management.
Keywords :
employment; local government; project management; public administration; quality management; continuous quality technique; hybrid management model; local administration; local economy-employment promotion agency; process management; project management; public entity; single employability indicator; Certification; Councils; Employment; Engineering management; Organizational aspects; Project management; Quality management; Reflection; Technical drawing; Testing; BSC; EFQM; Process Management; Project Management;
Conference_Titel :
Industrial Engineering and Engineering Management, 2008. IEEM 2008. IEEE International Conference on
Conference_Location :
Singapore
Print_ISBN :
978-1-4244-2629-4
Electronic_ISBN :
978-1-4244-2630-0
DOI :
10.1109/IEEM.2008.4738178