Organizational Change: A Case Study on Anhui Telecom Company

In order to deal with the challenge due to aggravated market competition and development of information technology, China Telecom Co., Ltd. (China Telecom) has proposed the strategy for transition from a fixed network operator to an integrated information service provider, as a company subordinate to China Telecom, Anhui Telecom Company (Anhui Telecom) has made an active response and made corresponding organizational change. In this paper an analysis is made on the organizational change of Anhui Telecom and its effect using the dynamic capability theory and the view of high-performance system to work out the conceptual model for organizational change of Anhui Telecom. The results show that the organizational change of Anhui Telecom has enhanced the vigor of the organization and employees by stimulating dynamic capabilities and forming a high performance system, promoted the organizational capabilities, thus maintaining its sustainable competitive advantage. The organizational change in Anhui Telecom has significant reference for the business transformation of China Telecom.