DocumentCode :
2240610
Title :
How can we make user instructions motivational?
Author :
Steehouder, Michaël ; Loorbach, Nicole
Author_Institution :
Twente Univ., Netherlands
fYear :
2004
fDate :
29 Sept.-1 Oct. 2004
Firstpage :
101
Lastpage :
108
Abstract :
Good technical instructions are often viewed as ´cool, concise and professional´, but there are good arguments to pay attention to their persuasive and motivational aspects as well. Until now, only analyses of existing instructions have been published, while guidelines for making instructions motivational are not yet studied carefully. We present four strategies that can be followed, and an experiment that was meant to test the effects. The results show that motivational elements do increase the user´s appreciation of the instructions, but have no effect on performance, self efficacy, or appreciation of the product. However, there are indications that further research may show effects.
Keywords :
human factors; technical presentation; user manuals; documentation strategies; motivational instructions; technical instructions; user appreciation; user instructions; Books; Documentation; Guidelines; Hardware; Instruments; Logic; Manuals; Marketing and sales; Testing; Usability;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Professional Communication Conference, 2004. IPCC 2004. Proceedings. International
Print_ISBN :
0-7803-8467-9
Type :
conf
DOI :
10.1109/IPCC.2004.1375283
Filename :
1375283
Link To Document :
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