DocumentCode
2241567
Title
Aviation language problem: improving pilot-controller communication
Author
Boschen, Allan C. ; Jones, R. Kent
Author_Institution
Gen. Electr. Co., Windsor, MA, USA
fYear
2004
fDate
29 Sept.-1 Oct. 2004
Firstpage
291
Lastpage
299
Abstract
From time to time we have had news of airplane crashes the causes of which were breakdown in communication between the pilot and the control tower. We cite here representative examples from a proffered list of 35 such crashes which occurred between 1971 and 2002. There have been a great many more near-accidents, incidents that might have resulted in fatalities, but that we \´lucked out\´ in one way or another. After noting the officialization of English for world aviation in 1951, the contribution of language confusion to pilot" errors is described. Symptoms of miscommunication are listed. Crashes in which miscommunication was a contributing factor are cited. Examples of the standard phraseology of the FAA, as used by air traffic controllers in the United States, and those stipulated by ICAO2 for international use, are analyzed for confusing elements. These include ambiguities, misnomers, and illogicalities. The problem is further compounded by the inconsistencies between these two standards. Airplane pilots sometimes must make serious split-second decisions, so any possible confusion can lead to disaster. Therefore every effort must be made to eliminate all possible sources of confusion. We have here a list of successive steps of corrective action that can produce surprising results, at minimal cost.
Keywords
linguistics; natural languages; English language proficiency; Esperanto; aviation communication; aviation language problem; linguistics; pilot-controller communication; Air traffic control; Airplanes; Cities and towns; Communication system control; Computer crashes; Costs; Electric breakdown; FAA; Natural languages; Poles and towers;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 2004. IPCC 2004. Proceedings. International
Print_ISBN
0-7803-8467-9
Type
conf
DOI
10.1109/IPCC.2004.1375313
Filename
1375313
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