Title :
VoiceDialing-the first speech recognition based telephone service delivered to customer´s home
Author :
Vysotsky, George J.
Author_Institution :
NYNEX Sci. & Technol. Inc., White Plains, NY, USA
Abstract :
The paper is an overview of NYNEX VoiceDialing service-a first introduction of speech recognition based technology to the mass market of residential and business customers. It is a network based service which allows telephone callers to make calls by simply saying the name of the person or place they wish to reach. VoiceDialing is compatible with both Touch Tone and rotary service and is designed to work on all existing telephone sets. The paper focuses on the network architecture, user interface, and speech recognition issues
Keywords :
speech recognition; telecommunication services; telephone networks; telephony; user interfaces; NYNEX VoiceDialing service; business customers; network architecture; network based service; residential customers; speech recognition; speech recognition based telephone service; user interface; Central office; Contracts; Natural languages; Paper technology; Speech recognition; Subscriptions; Telephone sets; Telephony; User interfaces; Writing;
Conference_Titel :
Interactive Voice Technology for Telecommunications Applications, 1994., Second IEEE Workshop on
Conference_Location :
Kyoto
Print_ISBN :
0-7803-2074-3
DOI :
10.1109/IVTTA.1994.341523
