Title :
Assessment of the VoiceMap spoken language system
Author :
Bayya, Arum ; Durian, Michael ; Meiskey, Lori ; Root, Rebecca ; Sparks, Randall
Author_Institution :
US West Technol., Boulder, CO, USA
Abstract :
As spoken language systems expand to new tasks, there will be a need for empirical research on how to optimize the usability of human-computer spoken natural language dialogues, including research on methods for chunking information. For allowing users to control provision of that information, and for providing feedback on the system´s processing and current context. The paper describes the results of usability study performed to evaluate the performance and usability as well as acceptability of a system that provides street map directions
Keywords :
human factors; interactive systems; natural language interfaces; speech recognition; VoiceMap spoken language system; chunking; empirical research; feedback; human-computer spoken natural language dialogues; street map directions; usability; usability study; Drives; Natural languages; Navigation; Sparks; Speech recognition; Speech synthesis; System testing; Telephony; Usability; Vocabulary;
Conference_Titel :
Interactive Voice Technology for Telecommunications Applications, 1994., Second IEEE Workshop on
Conference_Location :
Kyoto
Print_ISBN :
0-7803-2074-3
DOI :
10.1109/IVTTA.1994.341528
