EasyDial: a tool for task-oriented dialogue systems on the telephone

Author

Moisa, Loreta ; Pinton, Claudia ; Popovici, Cosmin

Author_Institution

Centro Studi e Lab. Telecommun., CSELT, Torino, Italy

fYear

1998

fDate

25-28 Aug 1998

Firstpage

176

Lastpage

181

Abstract

We present EasyDial, a tool that provides an integrated environment for the implementation of real time spoken language applications devoted to database access by using the telephone. We describe the functionalities of EasyDial and how the developer of a new vocal interface can use it without any specific competences on speech technologies. This is illustrated by a case study concerning the definition of the prototype of an automatic information service in the domain of air schedule inquiries

Keywords

database management systems; information retrieval; interactive systems; natural language interfaces; real-time systems; speech recognition; telecommunication computing; telephony; EasyDial; air schedule inquiries; automatic information service; case study; database access; integrated environment; real time spoken language applications; speech technologies; task oriented dialogue systems; telephone; vocal interface; Application software; Databases; Man machine systems; Natural languages; Processor scheduling; Prototypes; Speech recognition; Telecommunication computing; Telecommunication services; Telephony;

fLanguage

English

Publisher

ieee

Conference_Titel

Database and Expert Systems Applications, 1998. Proceedings. Ninth International Workshop on

Conference_Location

Vienna

Print_ISBN

0-8186-8353-8

Type

conf

DOI

10.1109/DEXA.1998.707400

Filename

707400