Title :
EasyDial: a tool for task-oriented dialogue systems on the telephone
Author :
Moisa, Loreta ; Pinton, Claudia ; Popovici, Cosmin
Author_Institution :
Centro Studi e Lab. Telecommun., CSELT, Torino, Italy
Abstract :
We present EasyDial, a tool that provides an integrated environment for the implementation of real time spoken language applications devoted to database access by using the telephone. We describe the functionalities of EasyDial and how the developer of a new vocal interface can use it without any specific competences on speech technologies. This is illustrated by a case study concerning the definition of the prototype of an automatic information service in the domain of air schedule inquiries
Keywords :
database management systems; information retrieval; interactive systems; natural language interfaces; real-time systems; speech recognition; telecommunication computing; telephony; EasyDial; air schedule inquiries; automatic information service; case study; database access; integrated environment; real time spoken language applications; speech technologies; task oriented dialogue systems; telephone; vocal interface; Application software; Databases; Man machine systems; Natural languages; Processor scheduling; Prototypes; Speech recognition; Telecommunication computing; Telecommunication services; Telephony;
Conference_Titel :
Database and Expert Systems Applications, 1998. Proceedings. Ninth International Workshop on
Conference_Location :
Vienna
Print_ISBN :
0-8186-8353-8
DOI :
10.1109/DEXA.1998.707400
