Process-centered environments: support for human-environment interaction and environment-mediated human cooperation

Process enactment involves two kinds of interaction in a PCE (Process Centered Environment): human-environment interaction and environment-mediated human cooperation. In order to provide relevant and useful support to process performance, both kinds of interaction need to be modeled and supported by PCE´s process formalisms and mechanisms. Indeed, as processes are dynamic and evolvable, human process performance and human-human interaction may lead to inconsistencies between process enactment and process performance states. PEACE´s (Process-centered Enactable and Adaptable Computer-aided Environment) solution to handling such inconsistencies is (i) to provide a process modeling formalism based on the autoepistemic logic that allows to represent in the enactment state, all the knowledge provided from performers-even if it is not definitive or partial-and (ii) to mediate social interaction by providing explicit protocols based on the multi-agent paradigm