Title :
Common business process model for continuous SDP transformation
Author :
Jin, Ling ; Pan, Ping ; Ying, Chun ; Chen, Xiao-Yan ; Tian, Qi-Ming
Author_Institution :
IBM China Res. Lab., Beijing
Abstract :
In the telecom industry, it becomes increasingly important for operators to provide a service delivery platform (SDP) quickly to improve time-to-revenue cycle of new innovative value-added services at lower cost. But the actual spectrum of services delivered by SDP is not yet clearly defined and differs from vendor to vendor. It will lead to the silo SDP problem. The SDP transformation solution intends to offer a horizontal SDP framework (metaSDP) which has the capability to work in concert with existing SDP silos. The common business process model (CBPM), which based on eTOM, is used to defined the general processed used in the metaSDP. To leverage the legacy carrierpsilas service platforms, the SDP specified processes are added into the eTOM with all level3 and level4 business elements, and modeled in IBM Websphere business modeler (WBM). The SDP business process instantiation method are also introduced here to describe how to create the service delivery processes quickly by this model and templates.
Keywords :
innovation management; service industries; telecommunication services; IBM Websphere business modeler; SDP business process instantiation method; common business process model; continuous SDP transformation; eTOM; innovative value-added services; metaSDP; service delivery platform; telecom industry; Communication industry; Context modeling; Context-aware services; Costs; GSM; IP networks; Intelligent networks; Next generation networking; Portals; Telecommunication standards; Common Business Process; Enhanced Telecom Operations Map; SDP Transformation; Service Delivery Platform;
Conference_Titel :
Network Operations and Management Symposium, 2008. NOMS 2008. IEEE
Conference_Location :
Salvador, Bahia
Print_ISBN :
978-1-4244-2065-0
Electronic_ISBN :
1542-1201
DOI :
10.1109/NOMS.2008.4575177