A Markov decision-based meeting scheduling mechanism for Automatic Secretary System using Internet and Smart-agent Technologies (ASSIST)

Author

Ho, Irene S K ; Chan, Henry C B

Author_Institution

Dept. of Comput., Hong Kong Polytech Univ., China

Volume

5

fYear

2003

fDate

5-8 Oct. 2003

Firstpage

4552

Abstract

This paper presents an automatic secretary system called ASSIST (Automatic Secretary System using Internet and Smart-agent Technologies), which provides basic secretarial services, particularly meeting scheduling. We formulate a meeting scheduling problem based on a Markov decision model. The backward induction algorithm is used to determine the optimal policy (i.e., the optimal number of time slots for scheduling purposes). The analytical results are presented to show the system´s behavior.

Keywords

Internet; Markov processes; administrative data processing; decision making; office automation; software agents; Automatic Secretary System using Internet and Smart-agent Technologies; Markov decision model; backward induction algorithm; meeting scheduling mechanism; optimal policy; secretarial services; software agent; Automatic control; Cost function; Databases; Dynamic scheduling; Filling; Processor scheduling; Proposals; Scheduling algorithm; Software agents; Web and internet services;

fLanguage

English

Publisher

ieee

Conference_Titel

Systems, Man and Cybernetics, 2003. IEEE International Conference on

ISSN

1062-922X

Print_ISBN

0-7803-7952-7

Type

conf

DOI

10.1109/ICSMC.2003.1245701

Filename

1245701