Concept prototyping a real time switch maintenance expert system

The Bell Communications Research real-time expert-system (Bellcore-RTES) is a concept prototype expert system which monitors the output messages of digital switches, analyzes these messages, and recommends service protective and corrective actions to operations personnel. The processing information incorporates heuristics from operations personnel having extensive experience in troubleshooting problems associated with the digital switch selected for the Bellcore-RTES as source material for developing functional systems requirements. This project uses the combined efforts of systems engineers and knowledge engineers to: efficiently acquire troubleshooting data, laboratory test implementation scenarios, and efficiently transfer the expert knowledge as it exists in the concept prototype to a functional requirements format.<>