DocumentCode :
2305795
Title :
The Research on the Incentive System of Information Sharing when Logistics Serves Supply Chain
Author :
Yanchang, Lv
Author_Institution :
Shandong Jiaotong Univ., Jinan, China
Volume :
4
fYear :
2009
fDate :
19-21 May 2009
Firstpage :
548
Lastpage :
551
Abstract :
To drive logistics providers share their information truthfully within a supply chain is key to customer satisfaction and customer loyalty. The paper explores how to set up information sharing system within a supply chain, especially the information sharing system between integrated logistics agents and logistics providers by using revised Groves´ theory, then the effectiveness and the possibility of the incentive system were proved based on the case study.
Keywords :
customer satisfaction; incentive schemes; supply chain management; customer loyalty; customer satisfaction; incentive system; information sharing; logistics agents; logistics providers; revised Groves theory; supply chain; Companies; Contracts; Costs; Customer satisfaction; Logistics; Outsourcing; Packaging; Software engineering; Supply chain management; Supply chains; incentive system; logistics; supply chain;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Software Engineering, 2009. WCSE '09. WRI World Congress on
Conference_Location :
Xiamen
Print_ISBN :
978-0-7695-3570-8
Type :
conf
DOI :
10.1109/WCSE.2009.333
Filename :
5319620
Link To Document :
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