A knowledge based approach to assist in telecommunications software project management

A technique taken from the area of artificial intelligence is used to develop an approach to more efficient management of software project complexity. In particular, the authors use telecommunications software to illustrate the concept. Topics touched on include factors that significantly contribute to software complexity and hence make the software project management task difficult, what knowledge-based technology is, aspects of telecommunications-software project management where knowledge-based technology could help in dealing with complexity, and issues that need to be considered in applying knowledge-based techniques for project-management assistance