Technical communication at a crossroads: documentation meets multimedia in a software company

Author

Richardson, Sheila ; Lungu, Dov ; Hoey, Pamela

Author_Institution

IBM Canada Ltd., North York, Ont., Canada

fYear

1994

fDate

28 Sep-1 Oct 1994

Firstpage

386

Lastpage

388

Abstract

Discusses the impact of multimedia technology on the technical communication profession. The authors maintain that the introduction of this technology necessitates organizational changes in the technical communication environment at the same time that it creates new opportunities for professional development. They emphasize that success in this new environment depends to a large extent on the adoption of a thoroughly professional and genuine interdisciplinary approach

Keywords

DP industry; multimedia systems; professional aspects; software houses; system documentation; technical presentation; documentation; interdisciplinary approach; multimedia technology; organizational changes; professional development; software company; technical communication environment; technical communication profession; Application software; Computer graphics; Documentation; Educational products; Face recognition; Laboratories; Multimedia databases; Multimedia systems; Production; Professional communication;

fLanguage

English

Publisher

ieee

Conference_Titel

Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International

Conference_Location

Banff, Alta.

Print_ISBN

0-7803-1936-2

Type

conf

DOI

10.1109/IPCC.1994.347493

Filename

347493