Title :
Results of testing the question-and-answer technique
Author :
Bethke, Frederick J.
Author_Institution :
IBM Santa Teresa Lab., San Jose, CA, USA
fDate :
28 Sep-1 Oct 1994
Abstract :
The paper gives results of a test of the question-and-answer technique for presenting information. After describing the design of the test (materials, questions, participants, methodology), the paper presents the comparative test results. Results consist of both hard numbers (information retrieval times) and test takers´ opinions. In addition, the writer´s perspective on the creation of question-and-answer material is shared
Keywords :
human factors; technical presentation; user manuals; comparative test result; hard numbers; nformation retrieval times; question-and-answer material; question-and-answer technique; test taker opinions; writer perspective; Data processing; Databases; Information retrieval; Labeling; Laboratories; Materials testing;
Conference_Titel :
Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International
Conference_Location :
Banff, Alta.
Print_ISBN :
0-7803-1936-2
DOI :
10.1109/IPCC.1994.347518