Title :
Training in information technologies for complex problem-solving
Author :
Mirel, Barbara ; O´Brien, Diane
Author_Institution :
DePaul Univ., Chicago, IL, USA
fDate :
28 Sep-1 Oct 1994
Abstract :
We have developed training for small business managers to help them map complex business problems onto electronic data and turn data into information for strategic decision-making. We call this training the “Seurat system ” because it helps people take distinct points of data and create patterns that are meaningful for a situational problem. Our training rests on findings from a survey we conducted on small business computing and on recent research on constructivism, instructional design, and complex problem-solving. We use case studies along with a problem-solving model that we developed for exploiting data resources for complex, real-life business situations. Our goal is to present cases in hypermedia
Keywords :
commerce; hypermedia; management; office automation; training; Seurat system; complex business problems; complex problem-solving; constructivism; data resources; electronic data; hypermedia; instructional design; problem-solving model; small business computing; small business managers; strategic decision-making; training; Computer aided instruction; Databases; Decision making; Employment; Management information systems; Management training; Power system planning; Problem-solving; Productivity; Strategic planning;
Conference_Titel :
Professional Communication Conference, 1994. IPCC '94 Proceedings. Scaling New Heights in Technical Communication., International
Conference_Location :
Banff, Alta.
Print_ISBN :
0-7803-1936-2
DOI :
10.1109/IPCC.1994.347549