DocumentCode :
2321665
Title :
Research on the reverse logistics model based on e-commerce
Author :
Yanyan, Wu
Author_Institution :
Sch. of Comput. & Inf. Eng., Harbin Univ. of Commerce, Harbin, China
Volume :
2
fYear :
2010
fDate :
9-10 Jan. 2010
Firstpage :
687
Lastpage :
691
Abstract :
Reverse logistics is becoming more important in over all industry area because of the environmental and business factors. Planning and implementing a suitable reverse logistics network could bring more economic profits, customers´ satisfaction, and a nice social picture for companies. In the e-commerce environment, reverse logistics indicated some new characteristics, such as intensive, collaborative and flexible. And a good reverse logistics model will greatly improve the development of e-business. However, the existed four reverse logistics, such as self-type model, third party model, strategic alliance model and integrated solution provider (ISP) model could not adapt to the change of e-commerce. Therefore, based on the analysis of four reverse logistics models, some recommendations about reverse logistics process design and application are provided in the paper.
Keywords :
customer satisfaction; electronic commerce; logistics data processing; business factors; customers satisfaction; e-commerce; economic profits; environmental factors; reverse logistics model; strategic alliance model; Business; Collaboration; Companies; Computer industry; Electronic commerce; Electronic mail; Environmental economics; Information technology; Manufacturing processes; Reverse logistics; E-commerce; Logistics Model; Reverse Logistics;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Logistics Systems and Intelligent Management, 2010 International Conference on
Conference_Location :
Harbin
Print_ISBN :
978-1-4244-7331-1
Type :
conf
DOI :
10.1109/ICLSIM.2010.5461332
Filename :
5461332
Link To Document :
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