• DocumentCode
    2321665
  • Title

    Research on the reverse logistics model based on e-commerce

  • Author

    Yanyan, Wu

  • Author_Institution
    Sch. of Comput. & Inf. Eng., Harbin Univ. of Commerce, Harbin, China
  • Volume
    2
  • fYear
    2010
  • fDate
    9-10 Jan. 2010
  • Firstpage
    687
  • Lastpage
    691
  • Abstract
    Reverse logistics is becoming more important in over all industry area because of the environmental and business factors. Planning and implementing a suitable reverse logistics network could bring more economic profits, customers´ satisfaction, and a nice social picture for companies. In the e-commerce environment, reverse logistics indicated some new characteristics, such as intensive, collaborative and flexible. And a good reverse logistics model will greatly improve the development of e-business. However, the existed four reverse logistics, such as self-type model, third party model, strategic alliance model and integrated solution provider (ISP) model could not adapt to the change of e-commerce. Therefore, based on the analysis of four reverse logistics models, some recommendations about reverse logistics process design and application are provided in the paper.
  • Keywords
    customer satisfaction; electronic commerce; logistics data processing; business factors; customers satisfaction; e-commerce; economic profits; environmental factors; reverse logistics model; strategic alliance model; Business; Collaboration; Companies; Computer industry; Electronic commerce; Electronic mail; Environmental economics; Information technology; Manufacturing processes; Reverse logistics; E-commerce; Logistics Model; Reverse Logistics;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Logistics Systems and Intelligent Management, 2010 International Conference on
  • Conference_Location
    Harbin
  • Print_ISBN
    978-1-4244-7331-1
  • Type

    conf

  • DOI
    10.1109/ICLSIM.2010.5461332
  • Filename
    5461332