DocumentCode :
2334143
Title :
Research on Influencing Factors of Front-Line Salespeople´s Empowerment Readiness
Author :
Xu, Zhengliang ; Pei, Yilei ; Su, Yong ; Li, Tianjiao
Author_Institution :
Sch. of Manage., Jilin Univ., Changchun
fYear :
2008
fDate :
20-20 Nov. 2008
Firstpage :
620
Lastpage :
624
Abstract :
With the advent of the knowledge-based economy, the enterprise´s management philosophy advances with the times as the environment constantly changes. As market competition continues to intensify, marketing activities are enlarging and customer demand is increasingly growing and diversifying. More and more enterprises have empowered their own front-line salespeople. And managers in enterprises are more concerned with the issues which employees in enterprises suit to be empowered and which factors will influence employee empowerment readiness. This paper proposes the definition of front-line salespeople´s empowerment readiness, analyzes influencing factors of front-line salespeople´s empowerment readiness, discusses the effect mechanism of influencing factors of front-line salespeople´s empowerment readiness, finally, and puts forward some suggestions to enhance front-line salespeople´s empowerment readiness from the perspective of human resource management practice.
Keywords :
consumer behaviour; knowledge management; personnel; customer demand; enterprise management philosophy; front-line salespeople empowerment readiness; human resource management; knowledge-based economy; market competition; marketing activity; Engineering management; Environmental management; Human resource management; Information management; Information technology; Knowledge engineering; Knowledge management; Logic arrays; Seminars; Technology management; empowerment readiness; front-line salespeople; influencing factors;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Future Information Technology and Management Engineering, 2008. FITME '08. International Seminar on
Conference_Location :
Leicestershire, United Kingdom
Print_ISBN :
978-0-7695-3480-0
Type :
conf
DOI :
10.1109/FITME.2008.48
Filename :
4746571
Link To Document :
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