Title :
Online trust building mechanism in e-commerce
Author :
Zhuoqi Zhou ; Qianying Ding ; Bin Huang
Author_Institution :
Sch. of Media Studies & Humanities, Zhejiang Univ. City Coll., Hangzhou, China
Abstract :
Due to its convenience, efficiency, non geographical restriction nature, e-commerce is one of the favorite way people do business today. Nevertheless, as a result of defects in related regulations, low levels of online trust among users, and inefficiency in government oversight, e-commerce frauds have often been seen. Lack of trust is now a big obstacle to the progress of e-commerce development. Building online trust becomes a top priority in this country.
Keywords :
electronic commerce; trusted computing; business; e-commerce frauds; government oversight; online trust building mechanism; Buildings; Companies; Electronic commerce; Law; Merchandise; Robots; Credibility Crisis; E-Commerce; Trust System;
Conference_Titel :
Robotics and Applications (ISRA), 2012 IEEE Symposium on
Conference_Location :
Kuala Lumpur
Print_ISBN :
978-1-4673-2205-8
DOI :
10.1109/ISRA.2012.6219192