DocumentCode
2337100
Title
Case study of application of interactive marketing in e-commerce
Author
Qianying Ding ; Zhuoqi Zhou ; Bin Huang
Author_Institution
Sch. of Media Studies & Humanities, Zhejiang Univ. City Coll., Hangzhou, China
fYear
2012
fDate
3-5 June 2012
Firstpage
347
Lastpage
350
Abstract
Nowadays, in the face of such large groups of users and e-business market, the development of SMEs in the field of electronic commerce is still in serious difficulties. The mainstream marketing pattern is just a unilateral coverage on the Internet platform, but does not play in full initiative of the enterprises. This kind of "sit back and wait" mind set will obstruct enterprises from communicating with customers interactively. This issue has become the barriers for the development of enterprises. However, enterprises such as Adsale and VANCL, using their online platforms, collecting a large number of consumers feedback to improve product and service, so as to maximize both enterprises and consumers interests. They have become the classic cases in e-commerce interactive marketing.
Keywords
Internet; electronic commerce; feedback; interactive programming; small-to-medium enterprises; Adsale; E-commerce; Internet; SME; VANCL; consumer feedback; customer interaction; e-business market; electronic commerce; interactive marketing; Blogs; Business; Educational institutions; Electronic mail; Internet; Marketing and sales; Media; E-commerce; E-commerce Interactive Marketing; Interactive Marketing; Opt-in E-mail; Viral Marketing;
fLanguage
English
Publisher
ieee
Conference_Titel
Robotics and Applications (ISRA), 2012 IEEE Symposium on
Conference_Location
Kuala Lumpur
Print_ISBN
978-1-4673-2205-8
Type
conf
DOI
10.1109/ISRA.2012.6219195
Filename
6219195
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