• DocumentCode
    2337100
  • Title

    Case study of application of interactive marketing in e-commerce

  • Author

    Qianying Ding ; Zhuoqi Zhou ; Bin Huang

  • Author_Institution
    Sch. of Media Studies & Humanities, Zhejiang Univ. City Coll., Hangzhou, China
  • fYear
    2012
  • fDate
    3-5 June 2012
  • Firstpage
    347
  • Lastpage
    350
  • Abstract
    Nowadays, in the face of such large groups of users and e-business market, the development of SMEs in the field of electronic commerce is still in serious difficulties. The mainstream marketing pattern is just a unilateral coverage on the Internet platform, but does not play in full initiative of the enterprises. This kind of "sit back and wait" mind set will obstruct enterprises from communicating with customers interactively. This issue has become the barriers for the development of enterprises. However, enterprises such as Adsale and VANCL, using their online platforms, collecting a large number of consumers feedback to improve product and service, so as to maximize both enterprises and consumers interests. They have become the classic cases in e-commerce interactive marketing.
  • Keywords
    Internet; electronic commerce; feedback; interactive programming; small-to-medium enterprises; Adsale; E-commerce; Internet; SME; VANCL; consumer feedback; customer interaction; e-business market; electronic commerce; interactive marketing; Blogs; Business; Educational institutions; Electronic mail; Internet; Marketing and sales; Media; E-commerce; E-commerce Interactive Marketing; Interactive Marketing; Opt-in E-mail; Viral Marketing;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Robotics and Applications (ISRA), 2012 IEEE Symposium on
  • Conference_Location
    Kuala Lumpur
  • Print_ISBN
    978-1-4673-2205-8
  • Type

    conf

  • DOI
    10.1109/ISRA.2012.6219195
  • Filename
    6219195