Title :
Methods and characters of speech acts in online shopping
Author :
Han, Xuefeng ; He, Zhenbiao
Author_Institution :
Ningbo Inst. of Technol., Zhejiang Univ., Ningbo, China
Abstract :
This paper provides a study on speech acts in internet conversation and behavior in the process of online shopping. From the classification of certain speech acts, it analyzes a variety of methods in the context of purchasing communication represented by distinctive speech acts, covering the validilty condition, effectiveness, obligation and social convention in different process. Speech acts in internet conversation and behavior, if conformed to certain rules, may contribute to the ideal and effective communication among participants in online shopping.
Keywords :
Internet; consumer behaviour; human computer interaction; linguistics; retail data processing; social aspects of automation; Internet behavior; Internet conversation; consumer communication; effectiveness; obligation; online shopping; social convention; speech act classification; validilty condition; Education; Internet; Presses; Robots; Speech; Speech processing; Speech recognition; comments; communication; online shopping; speech acts;
Conference_Titel :
Robotics and Applications (ISRA), 2012 IEEE Symposium on
Conference_Location :
Kuala Lumpur
Print_ISBN :
978-1-4673-2205-8
DOI :
10.1109/ISRA.2012.6219213
