DocumentCode
2338953
Title
Email reply prediction: Unsupervised leaning approach
Author
Ayodele, Taiwo ; Zhou, Shikun
Author_Institution
Dept. of Electron. & Comput. Eng., Univ. of Portsmouth, Portsmouth
fYear
2008
fDate
13-16 Nov. 2008
Firstpage
844
Lastpage
849
Abstract
With the ever increasing popularity of emails, email over-load and prioritization becomes a major problem for many email users. Users spend a lot of time reading, replying and organizing their emails. To help users organize their email messages, we propose a new framework to help organised and prioritized email better; email reply prediction. The goal is to provide concise, highly structured and prioritized emails, thus saving the user from browsing through each email one by one and help to save time. In this paper, we discuss the features used to differentiate emails, show promising initial results with unsupervised machine learning model, and outline future directions for this work.
Keywords
electronic mail; unsupervised learning; email reply prediction; interrogative words; unsupervised machine learning model; Asynchronous communication; Data mining; Electronic mail; Information management; Logistics; Machine learning; Organizing; Performance analysis; Postal services; Predictive models; Email reply prediction; emails; interrogative words; questions; require reply;
fLanguage
English
Publisher
ieee
Conference_Titel
Digital Information Management, 2008. ICDIM 2008. Third International Conference on
Conference_Location
London
Print_ISBN
978-1-4244-2916-5
Electronic_ISBN
978-1-4244-2917-2
Type
conf
DOI
10.1109/ICDIM.2008.4746844
Filename
4746844
Link To Document