Building an effective location based service for enterprise customers Emerging market scenario

Author

Dey, Arnab ; Ramakrishnaiah, Harish ; Baptisa, John ; Talmale, Satish ; Patel, Vitesh

Author_Institution

GMT-Global Comm Service Provider, Wipro Technol., Redmond, CA, USA

fYear

2011

fDate

4-7 Oct. 2011

Firstpage

74

Lastpage

79

Abstract

The “Enterprise” segment is becoming a popular Location Based Service (LBS) application area, and is the topic of this paper. GPS-based devices have been widely used in this segment for Field Force Tracking. These devices are costly and can be tampered with. Depending on the number of such devices that need to be installed by an Enterprise, this shall result in significant Capital Expenditure (CAPEX). In most such scenarios, a high degree of accuracy that GPS offers is not required. This paper discusses an innovative approach with legacy signaling and contemporary web technologies to use the Telco´s signaling and IT networks to provide cost-effective and acceptable field-force tracking to the Enterprise.

Keywords

Global Positioning System; Web services; customer services; telecommunication signalling; GPS-based devices; IT networks; Telco´s signaling; Web technologies; capital expenditure; enterprise customers; enterprise segment; field force tracking; legacy signaling; location based service; market scenario; Authorization; Cloud computing; Logic gates; Mobile communication; Mobile computing; Portals; Target tracking; Data Center; Emerging Market; Enterprise; Location; Location Based Service; Positioning; Service Provider; Target; Telco; Tracking;

fLanguage

English

Publisher

ieee

Conference_Titel

Intelligence in Next Generation Networks (ICIN), 2011 15th International Conference on

Conference_Location

Berlin

Print_ISBN

978-1-61284-319-3

Electronic_ISBN

978-1-61284-320-9

Type

conf

DOI

10.1109/ICIN.2011.6081107

Filename

6081107