QUIM: a framework for quantifying usability metrics in software quality models

Author

Seffah, A. ; Kececi, N. ; Donyae, M.

Author_Institution

Dept. of Comput. Sci., Concordia Univ., Montreal, Que., Canada

fYear

2001

fDate

2001

Firstpage

311

Lastpage

318

Abstract

The paper examines current approaches to usability metrics and proposes a new approach for quantifying software quality in use, based on modelling the dynamic relationships of the attributes that affect software usability. The Quality in Use Integrated Map (QUIM) is proposed for specifying and identifying quality in use components, which brings together different factors, criteria, metrics and data defined in different human computer interface and software engineering models. The Graphical Dynamic Quality Assessment (GDQA) model is used to analyse interaction of these components into a systematic structure. The paper first introduces a new classification scheme into a graphical logic based framework using QUIM components (factors, criteria metrics and data) to assess quality in use of interactive systems. Then we illustrate how QUIM and GDQA may be used to assess software usability using subjective measures of quality characteristics as defined in ISO/IEC 9126

Keywords

IEC standards; ISO standards; formal logic; human factors; interactive systems; software metrics; software quality; software standards; user interfaces; GDQA; Graphical Dynamic Quality Assessment model; ISO/IEC 9126; QUIM; Quality in Use Integrated Map; classification scheme; dynamic relationships; graphical logic based framework; human computer interface models; interactive systems; quality characteristics; software engineering models; software quality model; software quality models; software usability; subjective measures; systematic structure; usability metrics quantification; use components; Computer interfaces; Humans; ISO standards; Interactive systems; Logic; Quality assessment; Software engineering; Software measurement; Software quality; Usability;

fLanguage

English

Publisher

ieee

Conference_Titel

Quality Software, 2001. Proceedings.Second Asia-Pacific Conference on

Conference_Location

Hong Kong

Print_ISBN

0-7695-1287-9

Type

conf

DOI

10.1109/APAQS.2001.990036

Filename

990036