Platform for Delivering IT Management Services

One of the grand challenges in enterprise IT management is the simplification and automation of management tasks. This challenge is driven by customer demand for lowering cost and improving ROI. This paper presents a platform developed by HP through which management tasks can be delivered as composable services. The platform incorporates architectural patterns from service-oriented architecture (SOA), is based on Web services management standards and supports model-based automation and composition of management services. To demonstrate the platform, three automation use cases have been realized where different management systems from different vendors had to cooperate: HP blade infrastructure automation (Intel-based systems), enterprise manager from oracle, and a service catalog and a coordinator that were specifically built