DocumentCode :
2366789
Title :
Which Internet Marketing Mix´s Has More Effect on the Passenger´s Decision for Choosing Their Travel Agency in Iran?
Author :
Farzamnia, Ata ; Nasserzadeh, S.M.R. ; Nalchigar, Soroosh
fYear :
2009
fDate :
25-27 Aug. 2009
Firstpage :
1087
Lastpage :
1092
Abstract :
Tourism and the Internet are the two extremely correlated partners in today world. Information technology (IT) has had revolutionized the operations, structure and strategy of marketing in travel industry. However, this is not the exact case in developing country, such as Iran. The applications of e-marketing in tourism industry are restricted by some problematic factors. In this paper after reviewing internet marketing mix´s, in order to investigate the electronic marketing situation in Iran, these mix´s have been evaluated for Iran incoming passenger´s, point of view. Then internet marketing mixes ranked using the Fridman two-way ANOVA, according responses of passengers to our questionnaires. Experimental results have illustrated that leading factor is product mix and the least important factor from passengers´ point of view is branding mix.
Keywords :
Internet; consumer behaviour; decision making; marketing data processing; statistical analysis; travel industry; Fridman two-way anova; Internet marketing mix; Iran; e-marketing; incoming passenger; information technology; passenger decision; passenger point of view; tourism; travel agency choice; travel industry; Analysis of variance; Consumer electronics; Costs; Electronics industry; Industrial electronics; Industrial relations; Information technology; Marketing and sales; Portals; Web and internet services; Electronic Tourism; Internet Marketing mix´s; Marketing; Tourism industry; information Technology;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
INC, IMS and IDC, 2009. NCM '09. Fifth International Joint Conference on
Conference_Location :
Seoul
Print_ISBN :
978-1-4244-5209-5
Electronic_ISBN :
978-0-7695-3769-6
Type :
conf
DOI :
10.1109/NCM.2009.229
Filename :
5331773
Link To Document :
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