DocumentCode :
2367857
Title :
An empirical study of the impacts of supplier responsiveness on project performance
Author :
Wang, Yonggui ; Ma, Shuang ; Wu, Jianfeng ; Li, Zijie ; Lu, Junyi
Author_Institution :
Bus. Sch., Univ. of Int. Bus. & Econ., Beijing, China
fYear :
2011
fDate :
25-27 June 2011
Firstpage :
1
Lastpage :
5
Abstract :
With the increasing amounts of research and practices of use innovation and quick responses to environmental changes, great attention has been paid to organizational customer innovation and organizational responsiveness as well. Based on supplier responsiveness to the organizational user innovation, this paper firstly explores not only the direct influence of supplier responsiveness on project performance, but also the indirect influence mediated by customer knowledge sharing, and then makes an empirical study in the context of China´s telecommunication service industry. Finally, conclusions, implications, and limitations of the research are presented.
Keywords :
customer profiles; innovation management; knowledge management; project engineering; service industries; telecommunication industry; China; customer knowledge sharing; organizational customer innovation; organizational responsiveness; organizational user innovation; project performance; supplier responsiveness; telecommunication service industry; Companies; Industries; Innovation management; Knowledge transfer; Product development; Technological innovation; affective responsiveness; cognitive responsiveness; knowledge sharing; project performance;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2011 8th International Conference on
Conference_Location :
Tianjin
ISSN :
2161-1890
Print_ISBN :
978-1-61284-310-0
Type :
conf
DOI :
10.1109/ICSSSM.2011.5959378
Filename :
5959378
Link To Document :
بازگشت