Towards a holistic framework for describing and evaluating business benefits of a service oriented architecture

Though SOA has received a major attention over the past years, many companies still struggle to evaluate the benefits of adopting this technology. Indeed its impact should be considered from multiple perspectives and cannot be measured easily. As existing attempts to classify the value of SOA are still incomplete, we develop a holistic framework for evaluating the business benefits of SOA. This paper presents this framework, details its characteristics and explains the design methodology.