DocumentCode
2371828
Title
Early warning of failures through alarm analysis a case study in telecom voice mail systems
Author
Levy, Dorron ; Chillarege, Ram
Author_Institution
Comverse Technol. Inc., & Chillarege Inc., Wakefield, MA, USA
fYear
2003
fDate
17-20 Nov. 2003
Firstpage
271
Lastpage
280
Abstract
This paper presents three principles for alarm analysis to develop early warnings of failure. The concepts are illustrated with real data and experience drawn from Comverse voice mail systems installed by telecom service providers worldwide. The case study demonstrates practicality of the approach and insight to further advance this body of research.
Keywords
computer telephony integration; software fault tolerance; voice mail; Comverse voice mail systems; alarm analysis; failure warning; telecom voice mail systems; Computer aided software engineering; Failure analysis; Reliability engineering; Software reliability; Speech analysis; Telecommunications; Voice mail;
fLanguage
English
Publisher
ieee
Conference_Titel
Software Reliability Engineering, 2003. ISSRE 2003. 14th International Symposium on
ISSN
1071-9458
Print_ISBN
0-7695-2007-3
Type
conf
DOI
10.1109/ISSRE.2003.1251049
Filename
1251049
Link To Document