Title :
Quality in use: incorporating human factors into the software engineering lifecycle
Author :
Bevan, Nigal ; Azuma, Motoei
Author_Institution :
Nat. Phys. Lab., Teddington, UK
Abstract :
The relationship between the different approaches to quality in ISO standards is reviewed, contrasting the manufacturing approach to quality in ISO 9000 (quality is conformance to requirements) with the product orientation of ISO 8402 (quality is the presence of specified features) and the goal orientation of quality in use in ISO/IEC 14598-1 (quality is meeting user needs). It is shown how ISO 9241-11 enables quality in use to be measured, and ISO 13407 defines the activities necessary in the development lifecycle for achieving quality in use
Keywords :
ISO standards; human factors; software quality; software standards; ISO 13407; ISO 8402; ISO 9000; ISO 9241-11; ISO standards; ISO/IEC 14598-1; goal orientation; human factors; manufacturing approach; product orientation; quality in use; quality measurement; requirements conformance; software development lifecycle; software engineering lifecycle; specified features; user needs; Human factors; IEC standards; ISO standards; Laboratories; Manufacturing; Production; Software engineering; Software quality; Software standards; Usability;
Conference_Titel :
Software Engineering Standards Symposium and Forum, 1997. Emerging International Standards. ISESS 97., Third IEEE International
Conference_Location :
Walnut Creek, CA
Print_ISBN :
0-8186-7837-2
DOI :
10.1109/SESS.1997.595963
