• DocumentCode
    2379685
  • Title

    Cross-cultural communication challenges within international transfer of aircraft production

  • Author

    Malm, Anna ; Björkman, Mats ; Johansen, Kerstin

  • Author_Institution
    Dept. of Manage. & Eng., Linkoping Univ., Linkoping, Sweden
  • fYear
    2011
  • fDate
    8-10 June 2011
  • Firstpage
    835
  • Lastpage
    841
  • Abstract
    The research within this paper identifies three main categories of cross-cultural communication challenges within international transfer of aircraft production. The first category is organizational structure, hierarchy and delegation of responsibility the second category is consensus behavior and avoidance of conflicts and the third category is individual motivation factors. Furthermore, the paper discusses the need for specific types of cross-cultural training that can be one solution for reducing the problems and difficulties that cultural challenges may induce. The case study indicates that it is important for Aeronautics, a Swedish enterprise, to apply organized cross-cultural training in combination with technical training. To secure the presence of cross-cultural training, suitable types of cultural training could be included in the working process/routine for how to conduct a production transfer.
  • Keywords
    aerospace industry; aircraft manufacture; cultural aspects; industrial training; organisational aspects; outsourcing; Swedish enterprise; aircraft production; cross-cultural communication challenges; cross-cultural training; individual motivation factors; international transfer; organizational structure; technical training; Companies; Cultural differences; Global communication; Production; Training; aircraft production; cross-cultural communication; cross-cultural training; cultural challenges; offset; outsourcing; transfer;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Computer Supported Cooperative Work in Design (CSCWD), 2011 15th International Conference on
  • Conference_Location
    Lausanne
  • Print_ISBN
    978-1-4577-0386-7
  • Type

    conf

  • DOI
    10.1109/CSCWD.2011.5960215
  • Filename
    5960215