Abstract :
Telecommunication and Internet services are constantly subject to changes, seeking the customers full satisfaction. Enriching these services with innovative approaches such as context-aware, social, mobile, adaptable and interactive mechanisms, enables users to experience a variety of personalized services seamlessly across different platforms and technologies. In this sense, it is expected that next generation services adopt a user-centric vision. Therefore, based on social networks, reality mining techniques and context-aware systems, this work presents an architectural approach and prototype implementation to provide future communication systems with user-centric capabilities across different technologies and platforms, enriching the overall user Quality of Experience, by enabling human behavior to be leveraged to any 3rd party entity. Moreover, a big emphasis is given towards privacy, security and trust.
Keywords :
Internet; behavioural sciences; data privacy; quality of service; social networking (online); telecommunication security; ubiquitous computing; Internet service; adaptable mechanism; architectural approach; context-aware mechanism; context-aware system; future communication system; human behavior; human side; interactive mechanism; mobile mechanism; next generation service; personalized service; privacy; quality of experience; reality mining; security; social mechanism; social network; telecommunication service; trust; user-centric capability; user-centric vision; Clustering algorithms; Communications Society; Computer vision; Context; Context-aware services; Data privacy; Humans; Prototypes; Social network services; Web and internet services;
