DocumentCode
2384650
Title
Capturing undocumented worker-job-knowledge at electric utilities: the EPRI strategic project
Author
Gross, Madeleine M. ; Hanes, Lewis F. ; Ayres, T.J.
Author_Institution
Electr. Power Res. Inst., Palo Alto, CA, USA
fYear
2002
fDate
2002
Firstpage
42541
Lastpage
42545
Abstract
The EPRI strategic human performance program has supported a multi-year project to study needs and solutions related to the loss of valuable undocumented knowledge from departing or other potentially unavailable workers. This paper presents an overview of the project and its findings.
Keywords
electricity supply industry; human factors; knowledge acquisition; knowledge management; knowledge representation; project management; EPRI Strategic Human Performance Program; aging; cognitive science; human factors; knowledge acquisition; knowledge representation; multi-year project; undocumented knowledge; Cognitive science; Environmental economics; Human factors; Industrial training; Knowledge acquisition; Nuclear power generation; Performance loss; Personnel; Power generation economics; Power industry;
fLanguage
English
Publisher
ieee
Conference_Titel
Human Factors and Power Plants, 2002. Proceedings of the 2002 IEEE 7th Conference on
Print_ISBN
0-7803-7450-9
Type
conf
DOI
10.1109/HFPP.2002.1042857
Filename
1042857
Link To Document