Title :
VoIP Regulation: Challenges for Competitive-Enabled Societies
Author :
Helou, Angela Regina Heinzen Amin ; Heinzen, Luiz Fernando, Jr. ; Specialski, Elizabeth ; Martins, Alejandro
Author_Institution :
Fed. Univ. of Santa Catarina State, Samta Catarina
Abstract :
This paper presents an analysis of the paradigms shifts in telecommunications due to the convergence of voice and data channels. First, it is presented a revision regulation over VoIP services in several countries, identifying some of their impacts on society. Then, the Brazilian scene is analyzed, identifying the actions that could make easy or difficult the offering of this service and their correspondent impact over consumers´ rights.
Keywords :
Internet telephony; consumer protection; legislation; VoIP regulation; VoIP services; competitive-enabled society; consumer rights; data channels; Costs; Data engineering; Emergency services; FCC; Internet telephony; Knowledge engineering; Knowledge management; Speech analysis; TV; Telecommunication services; VoIP; data service; legislation; telecommunications; voice services;
Conference_Titel :
Global Information Infrastructure Symposium, 2007. GIIS 2007. First International
Conference_Location :
Marrakech
Print_ISBN :
978-1-4244-1375-1
Electronic_ISBN :
978-1-4244-1376-8
DOI :
10.1109/GIIS.2007.4404196