"Business process" oriented requirements engineering process

Although requirements engineering techniques and tools have become gradually recognized as ideas, it is still rare to see these ideas implemented in real projects especially for service business information systems in Japan. Through our research project, we found that there are some specific causes that prevent the requirements engineering process from being implemented in real projects and that eliminating these causes can improve the quality and productivity of the requirements engineering process. In this paper, we first present our analysis of the causes that prevent the implementation of the requirements engineering process and approaches to eliminate them. Then, we demonstrate the results from real pilot projects in which these approaches were applied. Finally, we present our ideas about the possibility of applying the approaches to other projects.