DocumentCode
2398788
Title
Notice of Retraction
Process Improvement and Value Analysis
Author
Zhang Li ; Chang Guang-shu
Author_Institution
Zhengzhou Inst. of Aeronaut. Ind. Manage., Zhengzhou, China
fYear
2010
fDate
7-9 May 2010
Firstpage
2742
Lastpage
2744
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Continuous process improvement has been the mainstream and trend of the research and practice of quality science, and an important part of the quality culture of some world-class enterprises. Value analysis is to study how to improve the process quality of the products and services. In this paper, we analyze the relationship between continuous process improvement and customer satisfaction, and the one between value analysis and customer satisfaction. Then, we discuss the role of value analysis in process improvement.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Continuous process improvement has been the mainstream and trend of the research and practice of quality science, and an important part of the quality culture of some world-class enterprises. Value analysis is to study how to improve the process quality of the products and services. In this paper, we analyze the relationship between continuous process improvement and customer satisfaction, and the one between value analysis and customer satisfaction. Then, we discuss the role of value analysis in process improvement.
Keywords
customer satisfaction; value engineering; continuous process improvement; customer satisfaction; process quality; quality culture; value analysis; Benchmark testing; Companies; Customer satisfaction; Industries; Loss measurement; Total quality management; Visualization; Process Improvement; Quality Management; Value Analysis;
fLanguage
English
Publisher
ieee
Conference_Titel
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location
Guangzhou
Print_ISBN
978-0-7695-3997-3
Type
conf
DOI
10.1109/ICEE.2010.692
Filename
5590765
Link To Document