Research on the Impact of Service Innovation about Relational Embedded Configuration and Network Competence

This study conducts three types of relational embedded configuration based on the relational embedded ties between the focal firm and its partners-customer, supplier, competitor and research institution. The effects of configurations on service innovation are contingent on service innovation types. From internal perspective, the network competence of a firm can enhance the performance of service innovation. The study also deals with the effect of the interaction between network competence and relational embedded configurations on service innovation performance. We verify the proposed model based on 182 companies as effective samples in Jiangsu University of Science and Technology Park and high-tech development zone into the conduct of empirical research and analysis.