Title :
Evaluation of an online shopping system under Preferences and Constraints
Author :
Mohammed, Benattou ; Mouhoub, M.
Author_Institution :
Dept. of Comput. Sci., Univ. of Regina, Regina, SK, Canada
Abstract :
Designing interactive systems with graphic user interfaces is an important step in the development of online devices and websites. Online shopping systems and recommender applications have improved in the last decade and they are now widely used all over the world. However, it is important to understand online shoppers needs and preferences and to take them into account. In this regard, several online shopping systems rely on customer preference elicitation while others suggest products based on other customers recommendations. The focus of this paper is the interaction design of a system for Managing Preferences and Constraints (MPC) and Preferences Learning (PL). An evaluation method is utilized to obtain user feedback on how effective the system is and how easy it is to use, compared to other systems. The Volere requirements specification template was used with the six step framework to guide the evaluation.
Keywords :
customer satisfaction; formal specification; graphical user interfaces; learning (artificial intelligence); retail data processing; MPC system; PL system; Volere requirements specification template; customer preference elicitation; customer recommendation; evaluation method; graphic user interfaces; managing preferences-and-constraints system; online shopper needs; online shopper preferences; online shopping system; preferences learning system; recommender applications; Databases; Internet; Portable computers; Presses; Recommender systems; Servers; Usability; E-commerce; Evaluation; Interaction Design; Online Shopping System;
Conference_Titel :
Electrical and Computer Engineering (CCECE), 2014 IEEE 27th Canadian Conference on
Conference_Location :
Toronto, ON
Print_ISBN :
978-1-4799-3099-9
DOI :
10.1109/CCECE.2014.6900974