DocumentCode :
240477
Title :
Consumers´ perceptions towards mobile halal application system
Author :
Abu Bakar, Elistina ; Rosslee, Nashaqilla Norlee ; Saidin, Aznan Zuhid
Author_Institution :
Dept. of Resource Manage. & Consumer Studies, Univ. Putra Malaysia, Serdang, Malaysia
fYear :
2014
fDate :
17-18 Nov. 2014
Firstpage :
1
Lastpage :
5
Abstract :
Due to the advancement in the communication system, all the information are easily available. This includes the mobile application system which can act as tracking and educational tools for Muslim consumers to validate JAKIM halal logo. The study was conducted in Gadek, Alor Gajah Malacca to gauge the perceptions of consumers towards these mobile application systems. The data was collected using questionnaires and was analysed using Statistical Package for Social Science (SPSS). A total of 150 respondents were selected by systematic sampling. The study demonstrates that the consumers do not put high trust towards the mobile application system. They also claimed that they did know and understand the current available systems. However, the consumers agree that these mobile applications can act as educational tools to inculcate awareness about halal products among Muslim. The inferential statistic also indicates that there is a significant relationship between the usage of mobile applications system and the purchasing of halal cosmetics (r = 0.279, p = 0.000). This study gives implication to JAKIM, HDC, KPDNKK and consumer associations to play a role in shaping the culture of buying halal products among consumers through mobile application system. Nevertheless, comprehensive awareness activities need to be done to ensure the success of this system.
Keywords :
cultural aspects; customer satisfaction; humanities; mobile computing; purchasing; Alor Gajah Malacca; Gadek; HDC; JAKIM; KPDNKK; Muslim; SPSS; consumer associations; consumer perceptions; educational tools; halal cosmetics purchasing; inferential statistic; mobile halal application system; statistical package for social science; systematic sampling; Decision support systems; Mobile application system; consumers; halal purchasing;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Information and Communication Technology for The Muslim World (ICT4M), 2014 The 5th International Conference on
Conference_Location :
Kuching
Type :
conf
DOI :
10.1109/ICT4M.2014.7020654
Filename :
7020654
Link To Document :
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