Title :
Toward a user-centered web design: lessons learned from user feedback
Author_Institution :
Sun Microsyst. Inc., Palo Alto, CA, USA
Abstract :
To increase the usability, functionality and user satisfaction of Sun Microsystems´ Web site, user-centered design methodologies were adapted in the site-wide redesign effort starting in the Fall of 1996. The paper discusses the methods used to gain user feedback and the pitfalls of the old Web design obtained from these studies. Special emphasis is on the use of graphics, navigation, home page design and the use of Java. The implementation of the new design is also presented
Keywords :
DP industry; Internet; computer graphics; feedback; formal specification; human factors; product development; technical presentation; user centred design; Java; Sun Microsystems Web site; functionality; graphics; home page design; navigation; site-wide redesign effort; usability; user feedback; user satisfaction; user-centered Web design; Electronic mail; Feedback; Graphics; Navigation; Prototypes; Sun; Testing; Usability; User centered design; Web design;
Conference_Titel :
Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
Conference_Location :
Salt Lake City, UT
Print_ISBN :
0-7803-4184-8
DOI :
10.1109/IPCC.1997.637042
