Title :
Performance-based documentation
Author_Institution :
WriteDoc Inc., USA
Abstract :
This paper presents a method for designing product documentation that relates information to acceptable user performance in acquiring specific skills and knowledge. The method involves selecting, organizing and presenting all information using a performance-based development model. The use of the model is illustrated with examples from actual projects
Keywords :
human resource management; information science; technical presentation; acceptable user performance; information organization; information presentation; information selection; knowledge acquisition; performance-based development model; performance-based documentation; product documentation design; projects; skills acquisition; Context awareness; Design methodology; Documentation; Feedback; Guidelines; Job production systems; Organizing; Product design; Resists; Testing;
Conference_Titel :
Professional Communication Conference, 1997. IPCC '97 Proceedings. Crossroads in Communication., 1997 IEEE International
Conference_Location :
Salt Lake City, UT
Print_ISBN :
0-7803-4184-8
DOI :
10.1109/IPCC.1997.637054
