Critical Team-Level Success Factors of Offshore Outsourced Projects: A Knowledge Integration Perspective

Knowledge Integration is considered an important antecedent for the successful development of an ISD project. ISD projects include development of applications within or outside the boundaries of an organization, such as an outsourced project. The focus of this paper is on team-level factors that influence knowledge integration in offshore outsourced projects. Previous research studies in the field of outsourcing have looked at Transaction cost theory and Resource-based theory to identify the decision drivers of IT outsourcing. Even though a number of studies have focused on the decision to outsource and subsequent success of the same, little work has been done in the area of post-contract phase, where-in the real problem of making the outsourced project a successful one lies. Taking a Knowledge Integration perspective, this paper intends to highlight the team-level factors that form the antecedents of a successful offshore outsourced project.