Notice of RetractionStudy on Networked Manufacturing Customer Relationship Management System

Notice of Retraction

After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

This paper describes networked manufacturing and customer relationship management, and points out that networked manufacturing customer relationship management system (NMCRM) has three functional characteristics of customization, integration and statistics. It puts forward functional structure of the system and designs its subsystems of sale exposition, service management, customer management, function management and information integration management. The authors consider that distributed object technology is an effective means of meeting functional requirements of customization, integration and statistics, and of completing system plan of NMCRM, and initiate the NMCRM technical support system of six layers and two wings.