DocumentCode
2412024
Title
A Relationship on the Model among E-WOM, Corporate Reputation and Purchase Intention
Author
Ye, Li ; Fei, Zhou ; Haohong, Zhang
Author_Institution
South China Univ. of Technol., Guangzhou, China
fYear
2010
fDate
7-9 May 2010
Firstpage
3556
Lastpage
3559
Abstract
With the service economy and experience economy era, the Internet became the main platform for exchange of views on product and word of mouth. This paper sorts out previous researches on the E-WOM, corporate reputation and the relationship between purchase intention. Put forward the model of the relationship among the E-WOM, Corporate´s reputation, Trust, Interaction mechanisms and purchase intention. Namely, Corporate´s reputation play an intermediary role in the Relationship between E-WOM and Purchase intention, while the interaction mechanism is between trust and purchase intentions play a regulatory role.
Keywords
Internet; purchasing; retail data processing; security of data; E-WOM; Internet; corporate reputation; experience economy; purchase intention; service economy; trusty interaction mechanism; Biological system modeling; Book reviews; Buildings; Cognition; Educational institutions; Internet; Mouth; Corporate reputation; E-WOM; Interaction mechanisms; purchase intention; trust;
fLanguage
English
Publisher
ieee
Conference_Titel
E-Business and E-Government (ICEE), 2010 International Conference on
Conference_Location
Guangzhou
Print_ISBN
978-0-7695-3997-3
Type
conf
DOI
10.1109/ICEE.2010.894
Filename
5591462
Link To Document