• DocumentCode
    2412024
  • Title

    A Relationship on the Model among E-WOM, Corporate Reputation and Purchase Intention

  • Author

    Ye, Li ; Fei, Zhou ; Haohong, Zhang

  • Author_Institution
    South China Univ. of Technol., Guangzhou, China
  • fYear
    2010
  • fDate
    7-9 May 2010
  • Firstpage
    3556
  • Lastpage
    3559
  • Abstract
    With the service economy and experience economy era, the Internet became the main platform for exchange of views on product and word of mouth. This paper sorts out previous researches on the E-WOM, corporate reputation and the relationship between purchase intention. Put forward the model of the relationship among the E-WOM, Corporate´s reputation, Trust, Interaction mechanisms and purchase intention. Namely, Corporate´s reputation play an intermediary role in the Relationship between E-WOM and Purchase intention, while the interaction mechanism is between trust and purchase intentions play a regulatory role.
  • Keywords
    Internet; purchasing; retail data processing; security of data; E-WOM; Internet; corporate reputation; experience economy; purchase intention; service economy; trusty interaction mechanism; Biological system modeling; Book reviews; Buildings; Cognition; Educational institutions; Internet; Mouth; Corporate reputation; E-WOM; Interaction mechanisms; purchase intention; trust;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    E-Business and E-Government (ICEE), 2010 International Conference on
  • Conference_Location
    Guangzhou
  • Print_ISBN
    978-0-7695-3997-3
  • Type

    conf

  • DOI
    10.1109/ICEE.2010.894
  • Filename
    5591462