Applying a ThinkLet- and ThinXel-Based Group Process Modeling Language: A Prototype of a Universal Group Support System

Group Support Systems (GSS) can improve the productivity of Group Work by offering a variety of tools to assist a virtual group across geographical distances. Experience shows that the value of a GSS depends on how purposefully and skillfully it is used. We present a framework for a universal GSS based on a thinkLet- and thinXel-based Group Process Modeling Language (GPML). Our framework approach uses the GPML to describe different kinds of group processes in an unambiguous and compact representation and to guide the participants automatically through these processes. We assume that a GSS based on this GPML can provide the following advantages: to support the user by designing and executing a collaboration process and to increase the applicability of GSSs for different kinds of group processes. We will present a prototype and use different kinds of group processes to illustrate the application of a GPML for a universal GSS.