DocumentCode :
2412477
Title :
Communication and Leadership Trustworthiness in Virtual Teams: An Empirical Comparison of the US and China
Author :
Assmann, J.J. ; Gallenkamp, J.V.
Author_Institution :
Organ. & Manage., Inst. for Inf., Munich
fYear :
2009
fDate :
5-8 Jan. 2009
Firstpage :
1
Lastpage :
10
Abstract :
This paper examines the influence of culture, self-disclosure and communication media on perceptions of trustworthiness of the leadership of a virtual team using a massively multiplayer online game (MMOG). We obtained data from two main sources: a survey sent to the virtual team members in the US and China and archival data from the log-files of the MMOG. Based on a unique data set of 2245 participants from 319 virtual teams, this study shows that perceptions of leadership trustworthiness are affected by culture, high self-disclosure and intensive use of communication media. Furthermore, we posited and found that the relationship between two dimensions of self-disclosure and trustworthiness as well as the usage of synchronous or asynchronous communication media and trustworthiness is moderated by culture. Our study sheds light on the influence of computer-mediated communication on team leadership trustworthiness in virtual team environments and the moderating role of culture.
Keywords :
computer games; computer mediated communication; social aspects of automation; virtual reality; China; US; asynchronous communication media; communication trustworthiness; computer-mediated communication; culture; massively multiplayer online game; synchronous communication media; team leadership trustworthiness; virtual teams; Asynchronous communication; Communications technology; Computer mediated communication; Conference management; Cultural differences; Driver circuits; Information management; Virtual groups;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2009. HICSS '09. 42nd Hawaii International Conference on
Conference_Location :
Big Island, HI
ISSN :
1530-1605
Print_ISBN :
978-0-7695-3450-3
Type :
conf
DOI :
10.1109/HICSS.2009.116
Filename :
4755372
Link To Document :
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