DocumentCode
2415857
Title
E-Commerce Customer Relationship Management HICSS-38
Author
Fjermestad, Jerry ; Romano, Nicholas C., Jr.
Author_Institution
New Jersey Institute of Technology, Newark, NJ
fYear
2005
fDate
03-06 Jan. 2005
Firstpage
169
Lastpage
169
Keywords
Computer networks; Customer relationship management; Customer satisfaction; Electronic commerce; Information management; Management information systems; Marketing and sales; Profitability; Technology management; Uncertainty;
fLanguage
English
Publisher
ieee
Conference_Titel
System Sciences, 2005. HICSS '05. Proceedings of the 38th Annual Hawaii International Conference on
ISSN
1530-1605
Print_ISBN
0-7695-2268-8
Type
conf
DOI
10.1109/HICSS.2005.214
Filename
1385575
Link To Document