DocumentCode :
2415857
Title :
E-Commerce Customer Relationship Management HICSS-38
Author :
Fjermestad, Jerry ; Romano, Nicholas C., Jr.
Author_Institution :
New Jersey Institute of Technology, Newark, NJ
fYear :
2005
fDate :
03-06 Jan. 2005
Firstpage :
169
Lastpage :
169
Keywords :
Computer networks; Customer relationship management; Customer satisfaction; Electronic commerce; Information management; Management information systems; Marketing and sales; Profitability; Technology management; Uncertainty;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
System Sciences, 2005. HICSS '05. Proceedings of the 38th Annual Hawaii International Conference on
ISSN :
1530-1605
Print_ISBN :
0-7695-2268-8
Type :
conf
DOI :
10.1109/HICSS.2005.214
Filename :
1385575
Link To Document :
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